For sample checking .we will check the most economical air freight charge for you. It will take around 1-3days upon receipt of sample charge ,which will be returned after quality approval
By Sea
Nominated forwarder or Our sea forwarder are acceptable . It will take 15-20 days for LCL shipment 25-40days for FCL shipment
Company Information
FAQ
Q1. How do I get samples?
A: Sample orders are acceptable. Please contact us and make sure you need any samples.
Q2. Can I access the KOEN factory?
A1: We are very pleased to invite you to visit our factory. The factory is located in Wenzhou City Longwang Haicheng. When you arrive in Wenzhou City, we can arrange our drivers to pick you up.
Q3. Does your facility have a design and development capability that we need to customize our products?
A: Our staff has a wealth of experience in the faucet industry with more than 5 to 10 years of experience. Each year, we will launch two to three new series in order to stand out in the competition. We can customize the product for you; please contact us for more details.
Q4. Can your factory print our brand on the product?
A: We can print the customer's logo on the product laser. The customer will need to provide us with a logo authorization letter so that we can print the customer's logo on the product.
Q5. How is the lead time?
A: In general, the lead time is about 15 to 25 days. But please confirm with our exact delivery time, as different products and different orders will have different lead times. Thank you for your advance cooperation.
Q6. How is your production management and quality control system?
A: All of our product processes follow ISO9001: Revenue Quality Inspection, Process Quality Inspection, Final Product Quality Inspection. Strict implementation of the ISO9001 guarantee to provide customers with error-free products. During the visit, we will show you at our seminar.